Mobile 602.686.0641 Office 602.687.9933 Mitchell.Bolnick@gmail.com

WELCOME TO MY BLOG

Thank you for checking out my blog.  In future postings I hope to share my 30+ years of experience in managing business.  I have fallen through many a rabbit hole throughout my years in ever increasing roles at a multinational business and as managing partner of a...

Two Hierarchies Every Business Owner Should Understand

An Englightening Experience About Hierarchies I received an e-mail the day after a recent seminar from one of the attendees.  Martin owns a small family-run business here in the Phoenix area.  During the talk, I introduced what I call “Mitch’s Hierarchy of Customer...

An Expert for Long Term Success of Your Business…is it You?

You are an expert, Awesome!…..but If you are running a small business or planning to start one, odds are you are an expert in something.  Congratulations!  I like working with experts.  But what exactly are you expert in?  If you own a plumbing business, I bet...

Are You Certain You Understand Your Business?

It’s Your Vision! You have a business, or want to start a business, congratulations.  I wonder if you understand your business though.  I bet you are an expert at the product/solution you plan to provide.  But do you truly understand your business?  Every book,...

An Ecosystem Holding Back Entrepreneurial Progress

It is time for a change In the past I have focused the attention of the majority of my blogs on the need for planning, process, communication, etc.  These are the things you, as the owner of a business, need to think about and act upon.  However, there is much more to...

Why You Can’t Fund a Pitch Deck

Lean is, well, Lean How do you do convince an investor you and your team are the ones that have a plan that you can execute?  One that not only makes sense but provides a reasonable return on their investment? Mentoring in several programs and with my own clients...

I Will Do Anything….But I Won’t Do THAT!

    THIS BLOG IS A RE-POST OF A BLOG I WROTE FOR THE GROUP ELIANCES (http://www.eliances.com/) AND IS BEING REPRINTED WITH THE GRACIOUS PERMISSION OF THE GREAT PEOPLE AT ELIANCES. Two Approaches to the Same Problem Imagine you are in front of potential...

SMALL STEPS ARE REQUIRED FOR LONG TERM SUCCESS

THIS BLOG IS A RE-POST OF A BLOG I WROTE FOR THE GROUP ELIANCES (http://www.eliances.com/) AND IS BEING REPRINTED WITH THE GRACIOUS PERMISSION OF THE GREAT PEOPLE AT ELIANCES. Little Steps Are Hard To Come By I read a great statement the other day that I think all...

A PARADIGM CHANGE FOR START-UP BUSINESSES

THIS BLOG IS A RE-POST OF A BLOG I WROTE FOR THE GROUP ELIANCES (http://www.eliances.com/) AND IS BEING REPRINTED WITH THE GRACIOUS PERMISSION OF THE GREAT PEOPLE AT ELIANCES. Failure Leads to Success….or does it? In order to succeed in business you must fail...

AN OMG MOMENT THAT MAY BE BRINGING IN CUSTOMERS!

THIS BLOG IS A RE-POST OF A BLOG I WROTE FOR THE GROUP ELIANCES (http://www.eliances.com/) AND IS BEING REPRINTED WITH THE GRACIOUS PERMISSION OF THE GREAT PEOPLE AT ELIANCES. Every Day People Encounter Employees That Just Don’t Get It…Who Is Really At...

CUSTOMER LOYALTY FOUND, WHAT NEXT? PART IV

In a recent blog (at www.eliances.com) I wrote about how my company handled driving internal customer loyalty in order to drive sustainable end customer loyalty.  I believe strongly that it is critical to have a well-oiled loyal team supporting your customers to...

LET ME SHOW YOU HOW ELIANCES CAN CATAPULT YOUR BUSINESS

Every entrepreneur knows that networking is key to growing your business.  It is through connections that most real business is conducted.  Today there are many different types of networking available, all take your time and most take your money.  So is it worth it?...

YOU CAN’T ACHIEVE CUSTOMER LOYALTY WITHOUT SATISFIED CUSTOMERS!

The other day my family was discussing what is going on in/with Russia.  The discussion turned at one point to the fact that even as the price of gas plummets, interest rates are more than doubled, inflation is soaring and foreign currency is becoming harder to find...

DO YOU KNOW HOW TO EFFECTIVELY COMMUNICATE? ARE YOU SURE?

Recently I have been reading a lot about miscommunication and the negative impact it can have.  Successful, communication is imperative to all companies to ensure the highest levels of quality and customer loyalty are achieved.  However, many leaders are poor...

OMG, LET ME TELL YOU WHAT HAPPENED AT XXX TODAY……

What follows from the speaker’s mouth, or computer, could be good or it could be bad.  We all would love it if our customers were going around bragging about us to their friends and colleagues.  However, human nature suggests that when we are communicating with...

THE ONE THING ALL CUSTOMERS WANT…..

As I have discussed every market, every product, every individual business with its unique set of customers has their own set of customer requirements that, if fulfilled, will generate on-going customer loyalty.  I define on-going customer loyalty as having two key...

WOW! ENTREPRENEURIAL SPIRIT ALIVE IN ARIZONA!

WOW!  I am re-energized after spending an afternoon at the ASU Changemakers Start-up Forum.  As a new mentor at ASU SkySong I was asked to attend the forum and spend some time talking with budding entrepreneurs.  I really had no idea what to expect, but I thought if I...

Pin It on Pinterest